RETURNS AND REFUNDS

Perishable Products

Due to the perishable nature of our beef products and in accordance with food safety regulations, we are unable to accept returns and all sales are considered final upon delivery.

While we do not offer refunds or replacements, we strive to ensure that our customers are satisfied with the products they receive.  If you have any concerns with your order, we encourage you to e-mail info@priarieranchers.ca. 

Refund Policy

Refunds may be provided at our discretion for:

• Products damaged during shipping
• Orders cancelled before processing 

Delivery Times

We will provide estimated delivery times, but these are not guaranteed. Delivery times may vary due to weather, logistics, or other factors beyond our control.

Risk of Loss

Risk of loss and title for products pass to you upon delivery.

PERISHABLE PRODUCTS POLICY

Product Handling

Our beef products are perishable and require proper handling:

• Products must be refrigerated immediately upon delivery
• Follow storage instructions provided with your order
• Consume products within recommended timeframes 

Process

To request a refund, contact our customer service team within 24 hours of delivery with photos and a description of any issues. 

CANCELLATION POLICY

Order Cancellation

You may cancel your order before it enters our processing and packaging stage. Once products are processed and packaged, Orders cannot be cancelled due to food safety requirements.